Frequently Asked Questions

We have the answers to your questions about Residential Life. If you can't find the information you need, send us an email at

Room Specifics and Amenities

How does cable work in the residence halls?
What amenities are offered?
Is there trash pick-up?
Is someone on staff for maintenance issues? And who?
What can I bring/not bring to campus?
How does laundry work?
Is there WiFi in residence halls?
Do I have access to a printer?
What are the dimensions of my room?
There's a problem with my room. What should I do?
What kind of cleaning services are provided in campus housing facilities?

Beds & Lofts

What size are the mattresses?
Are bed lines provided?
Can I loft my bed?
Can I build my own loft?
What if I decide later I don't want to loft my bed?
Do I need a lofting kit if my roommate and I have bunked beds?

Decorations & Furnishings

What furnishings are provided and can I bring my own?
What do I use to hang my pictures on the wall?
Am I allowed to decorate my room?
Can I paint my room?
Can I use a rug or install carpet in my room?
Do I need to bring my own furniture?
Are shower curtains provided?
Are blinds or curtains provided?
What can I bring/not bring to campus?
What are the dimensions of my room?

Heating & Cooling

Which housing facilities are air conditioned?
How does air conditioning/heating work on-campus?

Keys & ID Card Access

I'm locked out of my room. What should I do?
I lost my room key. What should I do?
My roommate lost their key. Will I be charged for a lock change?

Mail & Packages

How do students receive mail on campus?
When can I send things before I move to campus?
Will the campus post office be open so I can pick-up packages on move-in day?

Move-In & Move-Out

When can I send things before I move to campus?
When do students move-out in the Winter?
Are there staff available to assist with loading/unloading?


Can I bring a vehicle to campus?
Do I need to register my vehicle?
How much does it cost to register my vehicle?

Policies & Procedures

Do I pay for electricity and how much?
What if I don't know enough roommates to fill an apartment?
May I have friends spend the night?
Am I responsible for my roommates rent?
Can I have alcohol?
Are there curfews?
How do I keep people out of my stuff?
To whom do I pay rent?
In case of emergency, who can I reach?
Can I live off-campus and commute?
Can I have guests say with me on-campus?

Safety & Security

How do I keep people out of my stuff?
In case of emergency, who can I reach?
How do I sign up for emergency notifications?
What fire safety precautions are in place in campus housing?
Do I need to purchase insurance for my belongings?
Is there a campus safety escort program?


Is storage available for students?
Can I store my things over the summer in the room I will be living in next fall?
Can I store items during a Leave of Absence or Medical Leave of Absence?

Residential Life

Contact Us

8223 Acorn Drive
Alexandria, LA 71302

Phone: (318) 767-2616
Snapchat: @lsuareslife

Fall 2019 Office Hours
Monday - Friday: 8:00 AM - 8:00 PM
Wednesdays: 8:00 AM - 6:00 PM
Saturday & Sunday: 10:00 AM - 2:00 PM

Campus Address:
8100 Hwy 71 South
Alexandria, LA 71302