In This Section
LSUA employs four different types of personnel on campus.
- Faculty Members - Members of the academic staff holding rank of instructor or above and equivalent ranks. Faculty may be 9 month or 12 month employees and they may teach and/or do research.
- Professional Employees - Administrative officers and professional staff that are generally exempt from the provisions of the State Civil Service System. This category is formerly referred to as Unclassified Employees.
- Classified Employees - Employees in positions covered by the provisions of Louisiana State Civil Service System.
- Other Academic Employees - Part-time members of the academic staff or full-time members of instructional or research staff below the rank of Instructor. Examples are part-time instructors, teaching or research associates, library associates, lecturers, etc.
Chief Information Officer (CIO)LSU Alexandria is currently seeking candidates to serve as the Chief Information Officer (CIO) of the University. LSUA is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents.
LSU Alexandria offers Central Louisiana access to affordable baccalaureate and associate degrees in a caring environment that challenges students to seek excellence in and bring excellence to their studies and their lives. LSUA is committed to a reciprocal relationship of enrichment with the diverse community it serves.
The CIO reports directly to the Vice Chancellor for Finance and Administrative Services on issues pertinent to information technology, research computing, learning technologies, network infrastructure and services, enterprise systems, and security of information systems. In addition, the CIO works closely with Academic Affairs and the Office of Enrollment Management on issues such as educational technology and to ensure that all student information systems fulfill the needs of the university.
The CIO is also the director of the Information and Educational Technology department. The position is accountable for directing the information and data integrity and for all Information Technology functions of the University. This includes all data services, technical services, production functions, help desks, communication networks (voice and data), web services, computer program development, and IET operations.
In addition to daily management and departmental oversight, the CIO position is very “hands on” and directly responsible for all SQL database management, network and server management and the integration between all campus systems with the ERP system (Sungard PowerCampus). Extensive Microsoft SQL management is required with PowerCampus experience highly recommended.
Additional Responsibilities include:
• Work with all University departments/divisions to ensure their technology needs are met.
• Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the University.
• Facilitates communication between staff, management, vendors, and other technology resources within the organization.
• Maintain, troubleshoot, and upgrade existing hardware/software, which includes the fiber optic backbone, Ethernet network, Avaya telephone switch, administrative systems, faculty/staff computer systems, and the University webpage.
• Develop, review, update, and recommend university IT based policies.
• Work with Institutional Research, Financial Aid, Accounting, Human Resources, Registrar, Educational Technology, Bookstore, Library staff and other offices to provide accurate data as needed.
• Manage and oversee all processes that are involved with configuring, troubleshooting, upgrading, and deploying computers to faculty and staff offices - ensuring appropriate software is available and functional.
• Maintain, troubleshoot, and upgrade the Avaya 8500 telephone system as needed.
• Supervise all IET Services full and part time staff, along with student workers; ensuring that all university and state policies are adhered to and all projects and initiatives are completed on time and within budget.
• Bachelors’ degree, BA in Computer Science, Business Administration, or related field and a minimum of ten (10) years IT management experience with increasing responsibilities for management and support of student information systems and information technology, direct management of a major IT operation is preferred. Significant experience in an educational setting is desirable, specifically in technology and information systems planning to support university goals.
• Ability to respond to common inquiries or complaints from university faculty/staff/administration, regulatory agencies, or members of the business community.
• Proven ability to manage all aspects of an IT services department including budget analysis, planning, and management, employee management, purchasing procedures, web services, PC support, and telecommunications support.
• Working knowledge or better of the following technologies: TCP/IP, Ethernet, HTTP/Web, PC compatible, and Apple hardware.
• Ability to analyze and resolve complex issues, both logical and interpersonal.
• Effective verbal and written communications skills and effective presentation skills, all geared toward coordination and education.
• Working knowledge or better of the following programming/scripting languages: All Microsoft .NET languages, ASP, PHP, PERL, VBScript, T-SQL, COBOL.
• Working knowledge or better of all applications in the Microsoft Office Suite.
• Ability to design, troubleshoot, and manage relational databases. Sungard PowerCampus experience is highly recommended.
• Ability to design, troubleshoot, and deploy large-scale Ethernet networks with working knowledge of the Cisco IOS and Cisco hardware.
Comprehensive knowledge of:
• Data processing methods and procedures, and computer software systems
• Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management
• Business process analysis and redesign
• Design, management, and operation of managed IT systems
Proven skills in:
• Negotiating with vendors, contractors, and others
• Budget preparation and monitoring
• Planning and organizing
• Management and leadership
Demonstrated ability to:
• Relate to all levels of the user community
• Be a team player that motivates and educates other team members
• Plan, implement and support systems in a complex education environment
• Set and manage priorities
• Comprehend complex, technical subjects
• Translate technical language to lay audiences
• Link and apply complex technologies to business strategies
To apply, submit a letter of application, a current resume, copies of all college transcripts, and three recent letters of recommendation to: LSUA Human Resources, 8100 Hwy 71 South, Alexandria, LA 71302 or to email@example.com
LSU Alexandria is an Affirmative Action/Equal Opportunity Employer.